Our web page is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Our web page also recognizes the online site where a visitor "clicked-to-check" on the BBBOnLine seal of a BBBOnLine program participant, but we cannot identify the visitor or the visitors address. Site information is used to confirm participation in the BBBOnLine program, and may be used to advise participants of the number of visitors who come to our BBBOnLine site from their sites. No personal information is collected.

A 'cookie' is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. The Council of Better Business Bureau (CBBB) uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the CBBB sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.